Jeebzz Privacy Policy — Your data is our responsibility

1. Introduction

Jeebzz (jeebzz.win) takes your privacy extremely seriously. This Privacy Policy clearly informs you of what data we collect, how we use it, who we share it with, and what your rights are. This policy applies to the Jeebzz website, mobile app, and all related services.

By using Jeebzz services, you are considered to have agreed to this Privacy Policy. If you have any concerns, please contact our support team before continuing to use the service.

2. Information We Collect

Jeebzz collects your information through several methods. The data falls into three main categories:

Directly from you

We collect information you provide directly when registering and managing your account. This includes:

• Full name, date of birth, and identity verification documents (NID, passport, etc.)
• Active mobile number and email address
• Payment method details — bKash, Nagad, or bank account number
• Address and location details (where required)
• Messages and documents submitted when contacting support

Collected Automatically

Some information is collected automatically while you use Jeebzz. This is used to ensure security and improve service quality:

• IP address and geographic location (city level)
• Browser type, version, and operating system
• Device ID and mobile device information
• Time spent on the platform and page visit data
• Detailed Gaming Session Log

From Third Parties

In some cases, we may receive information from payment providers, identity verification agencies, or fraud prevention services. This information is used solely to ensure the security of your account.

3. Use of Information

Jeebzz uses the collected information for the following purposes:

• Account Management: Registration, login, password recovery, and profile updates.
• Payment Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Identity Verification (KYC): Age and identity verification in line with international standards.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Customer Support: To resolve your questions and complaints.
• Responsible Gaming: Identifying signs of addictive behavior and providing timely support.
• Legal Obligations: Meeting the requirements of licensing authorities and law enforcement agencies.
• Service Improvement: Improving service quality and user experience.

4. Information Sharing & Disclosure

Jeebzz shares your information with third parties only in very limited circumstances. These are outlined in detail below:

Service Provider Partners

Necessary data is shared with payment gateways, KYC verification providers, and IT infrastructure service providers. These partners operate under strict confidentiality agreements and may only use the data for their designated purpose.

Legal Requirements

Information may be disclosed in response to a court order, regulatory directive, or lawful request from a law enforcement authority. Jeebzz is legally required to comply in such cases.

Fraud Prevention

A limited amount of data may be shared with fraud prevention networks within the online gaming industry. All such data is exchanged through fully secure channels.

5. Data Security Measures

Jeebzz your Privacy Uses industry-leading technology for protection. Our security framework includes:

• TLS 1.3 / SSL 256-bit Encryption: All data transmissions are fully encrypted.
• Firewall and DDoS Protection: Servers are protected against external attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Security audits conducted by third-party experts.
• Access Control: Only authorized personnel may access your data.
• Data Backup: Regular encrypted backups stored securely offsite.

Please note that no method of transmission over the internet is 100% secure. You are also responsible for keeping your password and login credentials safe.

6. Cookie Policy

Jeebzz uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Types

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Performance Cookies: To monitor site speed and performance.
• Analytics Cookies: To understand site usage patterns — data is fully anonymized.

You can disable non-essential cookies through your browser settings. Please note that doing so may cause some features to not work as expected.

7. Your Rights

As a Jeebzz user, you have the following rights regarding your privacy:

• Right to Know: You can find out exactly what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request that your data be deleted.
• Right to Restriction of Processing: You may request that your data be used only for specific, limited purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to certain types of data processing.

8. Children's Privacy

All Jeebzz services are exclusively For users aged 18 and above. We do not knowingly collect information from minors. If we have reason to suspect that a minor has created an account, that account will be suspended immediately and all associated data will be deleted.

If a parent or guardian believes their child has created an account on Jeebzz, please contact our support team immediately. We will act promptly.

9. Data Retention Period

Jeebzz does not retain any information longer than necessary. In general:

• All data is retained for as long as the account remains active.
• Following account closure, data is retained for 3 to 7 years in accordance with legal obligations.
• Financial transaction records are retained for up to 7 years (as required by law).
• Security logs are typically deleted after 12 months.
• Any marketing-related data is deleted immediately upon withdrawal of your consent.

10. Changes to the Privacy Policy

Jeebzz may update this Privacy Policy update this policy. If any significant changes are made, we will notify you via your registered email or SMS. Continued use of the service after any changes constitutes acceptance of the updated policy.

The date of the most recent update is always shown at the top of this page. We recommend checking this page regularly.

11. Contact

For any questions, concerns, or requests to exercise your rights regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Support: FAQ Page View
• To learn more: About Us View Page